Answers to your questions
Do you have questions? We have the answers! In our FAQs, you'll find everything important about our 'meipel bikes – from technical details and shipping to care and safety tips. Take a look and quickly find the information you need. If you still have a question, don't hesitate to contact us! 🚀
What bike size fits my child and how do I properly measure their inseam?
The best way to determine the correct bicycle size is by measuring your child's inseam. For this, the child should stand straight. A helpful trick is to place a book between their legs (up to the crotch) and then measure the distance from the floor to the top edge of the book in centimeters. This inseam length should be compared with the minimum saddle height of the desired bicycle. If the child can already ride confidently, the saddle can be set slightly higher than the inseam length.
How do I find the right 'meipel bike for my child?
To choose the right model, it's important to consider the child's needs: Where and how will the bike primarily be used? For example, the AERO Gravel Bike with its drop-bar handlebars is less suitable for the daily commute to school with a backpack. We'd be happy to advise you to find the optimal bike for your requirements!
Is it possible to test-ride the bike before buying it?
Yes, you can test ride our 'meipel bikes! You are welcome to visit us at our headquarters in Möhnesee. Alternatively, we can send the bike to one of our sales partners, such as Little John Bikes. Just contact us via WhatsApp or email, so we can arrange a test ride near you.
What accessories are available for 'meipel Bikes?
We offer a carefully curated selection of high-quality third-party accessories that are perfectly suited for our bikes. All bikes are equipped with appropriate mounting options for kickstands, mudguards, and pannier racks. We are also currently working on our own 'meipel' accessory range – more on that soon!
How is the final assembly of the bicycle done?
The bicycle will be delivered to you almost fully pre-assembled. Only the handlebars and pedals need to be attached, and the saddle height adjusted. Simple instructions are included in the package.
If I order now, when will the delivery arrive?
We usually ship our bikes with DHL. Delivery time is usually 3 to 5 business days.
My desired item is currently unavailable - what can I do?
Some of our models are discontinued and no longer produced. However, we are constantly working on upgrades. If your desired model is currently unavailable, it may be restocked in a few weeks or return in a revised version. Feel free to send us a message – we will inform you about alternatives or reserve your desired model for you!
How do I get the right spare part for my 'meipel' bike?
If you need a spare part, please send us a photo of the part as well as a brief description of your bike model and the spare part you need. We'll help you quickly and easily!
Is international shipping possible?
Yes, delivery to non-EU countries is generally possible. If you live outside the EU, simply send us your address – we will check with DHL whether delivery is possible and what shipping costs will be incurred.
Do 'meipel' kids' bikes come with a warranty?
Yes, we offer a 10-year warranty on frame and fork breakages (excluding suspension forks).
What happens if my child outgrows the balance bike?
'meipel models are available in various sizes to grow with your child. When your child outgrows their current model, they can move up to the next size. Thanks to the high-quality craftsmanship and durable components, the bike remains in good condition even after extended use – ideal for passing down within the family or selling second-hand.
Do Meipel kids' bikes have good resale value?
Yes, our models have a comparatively high resale value. The combination of high-quality features, thoughtful design, and proven durable components makes them attractive even on the used market. Parents appreciate durable, safe, and sporty children's bikes – especially when they are well-maintained.




